It’s Tuesday morning and you open Slack. There’s a message from the CEO asking that all employees embrace AI; a conversation about a pilot of a tool you’ve never heard of; and a link to an HBR article that says your job will be fully automated in the next year.
So you fire up your personal ChatGPT and start working through the days emails — uploading screenshots of spreadsheets and writing some of the most clear communication you’ve ever done.
* * *
Monday is strategy. The all-hands, or the memo. Embrace AI. He listens for what it's for and doesn't hear it. Nobody says which problem, which customer, which thing we'll stop doing. He goes back to his desk with a mandate and no object.
Tuesday is governance. The Slack morning you've already written: the pilot he's never heard of, the article, the personal account, the spreadsheet screenshots, the clearest emails he's ever written. Then the scene that carries the page: he asks his boss what the actual policy is, and she admits she doesn't know. Not a villain. Tired, honest, as lost as he is. Then she tells him what she uses it for herself. This is Don Draper, not Khrushchev, and it's the moment the leader reading will recognize herself without being accused.
Wednesday is operations. The pilot arrives in his workflow and doesn't fit. The handoff that used to take one message now takes three because the tool sits between two people who never agreed on what it's for. He works around it, which is what everyone does. The workaround is now the process and no one wrote it down.
Thursday is enablement. The training was a webinar. One colleague has an agent running his kids' calendars and his mortgage paperwork and has never once used it at work, because nothing at work is shaped for it. Another colleague doesn't touch any of it and is quietly fine. He is somewhere between them, learning alone, at night, on his own account.
Friday is culture. The meeting where everyone's doing it and nobody says so. He's figured something out this week that would save the team a day a month, and there's no one to tell and no reason to believe telling would matter. He closes the laptop. Whether he opens LinkedIn is the question you leave on the table, once, and don't answer.
Then the turn. The page looks up: that's one week, for the one you can't afford to lose. First and only "you," then the Pulse as the way to see the week you can't see from where you sit.
We’re a small team by design. We come from different disciplines and perspectives.
Together we see what none of us could see alone.
Bob Gower
Founder